Communications Center

Monroe Ambulance/Transportation operates their own secondary PSAP (public safety answering point).

• A 24/7 operation
• 8 full-time EMS dispatchers
• 4 part-time EMS dispatchers
• 1 MTD dispatcher and 1 call-taker
• 7 positions overall capable of dispatching MTD/EMS from each
• All EMS dispatchers are EMD certified by NAEMD
  (National Academy of Emergency Medical Dispatch)
• Over 700 calls are processed daily